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Ethics in business ... A lost art
While watching Face the Nation one Sunday earlier this
year, Bob Schiffer discussed the airline industry, his mother and ethics
in business. Like Bob, I think it is a sad commentary today, that we have
to police businesses. Whatever happened to going into business to provide
a needed service, being loyal to employees, and keeping promises.
It seems like no one today is concerned about doing good business or
being ethical in the process. Our forefathers would be ashamed at what
this society has come to. I know I am.
Chuck and I teach our students how to run a good business, by being ethical,
and making sure that everyone is happy. We run our business using the
adage, “The customer is always right”. We know, however, from
looking at others in business both on and offline, that we are in the
minority. For most it is all about making money. They don’t care
who they have to step on, how many lies they tell, just “show them
the money”. As I pointed out in my article regarding “The
Almighty Buck”, this should not be your only incentive for going
into business, and if it is, you won’t be in business long.
We see sites every day that you can’t find a telephone number on,
an address for, they just want you to take it on faith that they are on
the up and up. Years ago, a business would never even think of operating
this way. Their name, address, phone number, slogan etc. was very prominent
on everything they did. Unfortunately today, you can’t take people
on faith anymore. It’s very sad, but it seems if you do so, most
of the time, you will get burned.
Years ago, companies were known for their honesty, their integrity, and
their good products. They had to be to stay in business and keep the good
image they wanted to project. This gave their company a good name. As
many of you know, we come from New York. Kodak, Grumman, and IBM were
major companies in down and upstate NY. If you got a job with them you
had a job for life, and once you retired you didn’t have to worry.
Today, people are losing their medical benefits, their pensions, their
life savings; due to businesses thinking of only the bottom line.
Every time you open a newspaper or watch the news today you hear about
another business’ unethical business practices. They cook the books,
take bonuses they don’t disclose, while they expect employees to
work for less. There is something very wrong with this picture. It also
says to our future entrepreneurs, that this behavior is alright, just
don’t get caught.
Like Bob Schiffer, I’d much rather go back to the time when businesses
dealt with us in an ethical manner and didn’t only concentrate on
lining their pockets, like today. Also, like Bob, I think what we need
are different teachings in our business schools. The philosophy of today’s
teachers, needs to re-vamped to reflect the philosophies of old. What
we need is to “throw out the new, and bring back the old”.
As Bob said, if his mom was teaching today, students would get a completely
different view…an old fashioned one. Kudos to Bob’s mom!
Copyright 2003 DeFiore Enterprises
About the author
Interested in having your own successful, home based creative real
estate investing business? Chuck and Sue have been helping folks start
successful home based businesses for over 17 years, and we can help
you too! To see how, visit http://www.homebusinesssolutions.com
for the latest FREE tips and tricks, educational products and coaching
in creative real estate investing and home based businesses. No time
to visit the site? Subscribe to our FREE "how to" Home Business
Solutions Digest, it's like having your own personal coach: mailto:subscribeHBS@homebusinesssolutions.com
coaches@homebusinesssolutions.com
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